Article 1 – Purpose and acceptance of the Terms of Use
These terms of use (Conditions Générales d'Utilisation, CGU; hereinafter the "Terms of Use") set out the conditions for accessing and using the website https://lefeudesfleurs.com (hereinafter the "Site"), as well as the respective rights and obligations of the Publisher and the Users.
The Terms of Use can be accessed at any time via a link at the bottom of every page of the Site. Accessing and using the Site implies acceptance of these Terms of Use. Use of certain services of the Site, in particular placing an order, is also subject to express acceptance of the General Terms and Conditions of Sale (Conditions Générales de Vente, CGV).
Users who do not accept all or part of the Terms of Use are invited not to use the Site.
Article 2 – Publisher's identity
The Site is published by:
LE FEU DES FLEURS
Iryna DAVYDOVA, sole trader (entrepreneur individuel, EI)
Status: micro-entrepreneur
Registered in the French National Business Register (Registre national des entreprises, RNE) under number 984 437 947
SIRET: 984 437 947 00018
Registered office: address given in the Legal Notice (mentions légales) of the Site
E-mail: contact@lefeudesfleurs.com
Phone: +33 (0)6 13 94 14 74 (charged at the local call rate)
Publication director (directrice de la publication): Iryna DAVYDOVA
VAT not applicable under article 293 B of the French General Tax Code (TVA non applicable, article 293 B du CGI).
The Site is hosted by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany – phone: +49 721 170 5522 – www.ionos.com.
Article 3 – Definitions
For the purposes of these Terms of Use, the following terms have the meanings set out below:
- "Site": the website available at https://lefeudesfleurs.com, including all its pages and subdomains;
- "Publisher": LE FEU DES FLEURS, as identified in article 2;
- "User": any person who accesses the Site, whether a visitor or a Customer;
- "Customer": any User who places an order for products via the Site;
- "Content": all elements published on the Site (texts, photographs, images, videos, graphics, logos, trademarks, collection names, layouts, code, etc.);
- "Services": all features available on the Site (browsing products, information, contact forms, etc.).
Article 4 – Scope
These Terms of Use apply to any access to and browsing of the Site, whether or not it results in an order.
Sales relations between the Publisher and the Customer (prices, delivery, guarantees, right of withdrawal, etc.) are governed by the General Terms and Conditions of Sale (CGV) available on the Site. Each order is subject to the CGV in force on the date of the order.
In the event of any conflict between the Terms of Use and the CGV, the CGV prevail for all matters relating to online sales.
Article 5 – Access to the Site
5.1. Availability
The Site is available 24 hours a day, 7 days a week, except in the event of force majeure, events beyond the Publisher's control, maintenance operations or possible breakdowns.
The Publisher reserves the right to suspend, interrupt or limit access to all or part of the Site, in particular for maintenance, updates or any other technical or organisational reason, without notice or compensation.
5.2. User's equipment
Users are responsible for ensuring that they have the hardware, software and connection needed to access and use the Site (browser, internet connection, settings, device security, etc.).
All costs relating to access to the Site (computer equipment, internet connection, etc.) are borne exclusively by the User.
Article 6 – Use of the Site and User conduct
Users undertake to use the Site in compliance with:
- these Terms of Use;
- applicable laws and regulations;
- the rights of third parties (intellectual property rights, privacy, personal data, etc.).
In particular, Users must not:
- use the Site for unlawful or fraudulent purposes or purposes contrary to public order;
- impersonate a third party or provide false information;
- infringe the intellectual property rights of the Publisher or of third parties;
- attempt to interfere with the proper functioning of the Site (intrusion, viruses, overloading, vulnerability testing, etc.);
- systematically or massively extract or reuse all or part of the Content of the Site.
In the event of a breach of these rules, the Publisher reserves the right to take any appropriate measures (restriction of access, legal action).
Article 7 – Intellectual property
All Content on the Site is protected by applicable intellectual property laws (copyright, related rights, trademarks, designs and models, etc.).
Unless expressly stated otherwise, the Content is the exclusive property of LE FEU DES FLEURS or is used under authorisation.
Accordingly, without the Publisher's prior written authorisation, it is strictly prohibited to:
- reproduce, represent, adapt, translate, modify, distribute, publish, exploit, transfer or assign all or part of the Content;
- extract or reuse all or part of the Content substantially or repeatedly.
Any unauthorised use of the Content may constitute infringement (contrefaçon) and engage the liability of its author.
Article 8 – Hyperlinks
8.1. Outgoing links
The Site may contain links to other websites or external resources. These links are provided for information purposes only.
The Publisher has no control over these websites and cannot be held liable for:
- their content;
- their availability;
- any damage resulting from consulting or using them.
8.2. Incoming links
Links to the Site may be created freely, provided that they do not harm the image, reputation or interests of LE FEU DES FLEURS. In particular, links from websites with unlawful, defamatory, violent or pornographic content or content contrary to public order are not permitted, nor are links that present the Site in a misleading way or suggest a partnership that does not exist.
Displaying the Site or its Content within another website (framing or embedding) is prohibited without the Publisher's prior written authorisation.
The Publisher reserves the right to request at any time the removal of any link it considers to be in breach of these conditions.
Article 9 – Personal data and cookies
The processing of personal data collected via the Site (contact forms, orders, etc.) is governed by the Privacy and Personal Data Protection Policy of LE FEU DES FLEURS, available on the Site.
The Site uses cookies that are strictly necessary for its operation (basket, payment, storing the User's choices) and, only with the User's consent, audience measurement cookies (Google Analytics) and advertising cookies (Meta Pixel). Consent is obtained via a dedicated banner on the first visit, in accordance with the guidelines of the CNIL (Commission nationale de l'informatique et des libertés, the French data protection authority); Users may refuse or withdraw it at any time.
Details of the cookies used, their purposes and retention periods are set out in article 9 "Cookies and other trackers" of the Privacy Policy. There, Users will find in particular information on:
- the types of data collected;
- the purposes and legal bases of processing;
- retention periods;
- their rights (access, rectification, erasure, objection, restriction, portability) and how to exercise them.
Article 10 – Publisher's liability
10.1. Information and content of the Site
The Publisher makes every effort to provide accurate and up-to-date information on the Site. However, typographical errors, inaccuracies or omissions may occur, and the Publisher does not guarantee the absolute accuracy, completeness or timeliness of the information on the Site.
Floral creations are handmade, artisanal arrangements. Users are informed that:
- photographs, visuals and staging shown on the Site are for illustration purposes only and are not contractually binding;
- flowers, foliage, containers and materials may vary depending on the season, incoming supplies, the freshness available at the market and supply constraints;
- if a flower is unavailable or not up to standard on the day of preparation, LE FEU DES FLEURS may replace it with another flower of equivalent or higher quality and value, keeping the colour palette and the style of the arrangement.
Such variations shall not be regarded as a lack of conformity as long as the overall character of the product (style, price range, approximate size) is respected.
10.2. Technical operation and security
The Publisher implements reasonable technical and organisational measures to ensure the security of the Site and of the personal data it processes, in accordance with article 32 of Regulation (EU) 2016/679 (GDPR). Subject to this, the Publisher cannot be held liable for:
- interruptions, breakdowns or temporary unavailability of the Site, in particular for maintenance;
- damage resulting from viruses, cyberattacks or acts of third parties, provided that such measures have been implemented;
- limitations or restrictions of access to the internet or to third-party networks.
Users are responsible for protecting their own equipment (antivirus software, backups, securing their access).
10.3. Indirect damage
To the extent permitted by law, the Publisher cannot be held liable for indirect damage (loss of opportunity, loss of profit, damage to image or other) resulting from the use of or inability to use the Site. This limitation does not apply in the event of gross negligence or wilful misconduct by the Publisher or to personal injury, and does not deprive consumer Users of the rights granted to them by the mandatory provisions of the French Consumer Code (Code de la consommation).
The Publisher's liability in respect of orders is governed by the CGV.
Article 11 – User's liability
Users are liable for damage they cause, through their own fault, to the Publisher or to third parties as a result of using the Site in breach of these Terms of Use or of the law. In such a case, they undertake to compensate the Publisher for the loss directly resulting from it, including in the event of third-party claims.
Article 12 – Changes to the Site and to the Terms of Use
The Publisher reserves the right to change the content and features of the Site and to amend these Terms of Use to take account of any technical, legal or case-law developments or changes to the Services offered.
Amended Terms of Use apply as soon as they are published; the date of the latest update is shown at the bottom of this page. Users are invited to consult them regularly. Orders remain governed by the CGV in force on the date they were placed.
Article 13 – Partial invalidity
If one or more provisions of these Terms of Use are held to be invalid or unenforceable under a law or regulation or following a final decision of a competent court, the other provisions shall remain in full force and effect.
Article 14 – Governing law, language and competent courts
These Terms of Use are governed by French law.
They are available in French, English and Russian. In the event of any discrepancy between the versions, the French version prevails.
In the event of a dispute relating to the interpretation or performance of the Terms of Use, the parties will seek an amicable solution. Failing an amicable agreement, and subject to the mandatory consumer protection provisions, the competent French courts shall have exclusive jurisdiction.
Last updated: 23 October 2026