A bouquet is not a parcel. It moves, it breathes, it needs water and careful hands. At Le Feu des Fleurs, delivery is part of the composition: not an afterthought, but the last touch given to the bouquet before it reaches you. The studio delivers seasonal bouquets Monday to Saturday, from 7 am to 11 pm, and on Sundays by advance order.
At a glance
- Central Paris, from the 1st to the 20th arrondissement
- 7 am to 11 pm, Monday to Saturday (Sundays by advance order)
- 2-hour time slots, chosen when you order
- Orders must be placed at least 15 hours before the chosen slot
- Free delivery from €100
- Below €100, from €10 depending on the address
- Stems in water, handed over in person
Delivery area
The studio delivers throughout central Paris, from the 1st to the 20th arrondissement. No pick-up points, no warehouse, no middleman between the composition and your door: the bouquet leaves the studio and goes straight to you or your recipient.
For neighbouring towns (Neuilly, Boulogne, Levallois, Issy-les-Moulineaux, etc.), please message us on WhatsApp first at +33 6 13 94 14 74. Depending on the address and time slot, it is often possible, with a supplement based on the actual distance.
Delivery fees
Delivery is free for orders from €100, on every bouquet on the website. Below that, a delivery charge applies: it starts at €10 and varies with the distance between the studio and the delivery address. The exact amount is shown before you confirm your order; for an estimate, a WhatsApp message is all it takes.
Lead times and time slots
Deliveries are organised in 2-hour slots between 7 am and 11 pm, Monday to Saturday. Sundays work by advance order: a message the day before is enough to book a slot.
Orders must be placed at least 15 hours before the start of the chosen slot. That is the time needed to select the flowers, hydrate the stems, pack the bouquet and plan the route, so that the flowers arrive fresh and on time. For a 10 am delivery on Tuesday, order before 7 pm on Monday.
For anything urgent (a forgotten birthday, an early flight, a declaration that can't wait), message us on WhatsApp at +33 6 13 94 14 74. Depending on the season and the studio's availability, same-day delivery is sometimes possible.
Transport and hand delivery
Depending on the size of the bouquet and the address, it travels by metro, bicycle, motorbike or car, with our own courier or a partner delivery service. Large bouquets and heavy arrangements travel by car so that they arrive intact.
On arrival, the courier calls the recipient and hands the flowers over in person.
Packaging and freshness
Every bouquet travels with its stems in water (a water reserve or individual vials, depending on the arrangement), protected by a wrap that shields it from wind, rain and knocks.
This water reserve is only meant for the journey: as soon as the bouquet arrives, place it in a vase full of clean water and never leave it without water. A care card comes with every delivery, and our care guide covers everything you need to know.
Handwritten card
To add a message, type it in the field provided at checkout or send it on WhatsApp. The card is handwritten and tucked into the bouquet, with no pre-printed signature, no logo, nothing that feels like an online order.
Recipient absent or incomplete address
Before confirming your order, please check:
- that the address is correct (number, street, building, floor, door code, name on the letterbox);
- that the recipient is available during the chosen time slot;
- that the phone number can be reached at the time of delivery.
On arrival, the courier waits fifteen minutes for the recipient. If they are absent or cannot be reached, the courier contacts you to agree on a solution: leaving the bouquet with a caretaker, a reception desk, a neighbour or in a safe place you accept, or taking it back to the studio and delivering it again for an additional charge, in accordance with our General Terms and Conditions of Sale. If the address is incomplete or incorrect, or if the recipient cannot be reached, the order is neither refunded nor replaced free of charge.
Exceptional delays
Routes are planned with a margin, but Paris has its surprises: strikes, closed streets, downpours that double a journey. If a delay is unavoidable, we will let you know as soon as possible. A slight delay caused by an external event does not give rise to compensation, but we are committed to delivering the bouquet in the freshest possible condition.
On receipt
Unwrap the bouquet and check it. If something is wrong (a broken stem, a flower damaged in transit), write to us within 48 hours on WhatsApp or at contact@lefeudesfleurs.com, with photos. Once the defect is confirmed, you choose a new creation delivered free of charge or a refund: all the rules are on our Returns and refunds page.
A question before ordering?
WhatsApp: +33 6 13 94 14 74. We reply the same day, usually within a few hours, seven days a week.